USE OF COOKIES AND SIMILAR TECHNOLOGIES - PONNECT v2.1

Cookies are small text files that your internet browser stores on your device when you visit a website. In addition to classic browser cookies, Ponnect also uses similar technologies, especially in the mobile application, such as: - local storage and session storage, - SDK tools for analytics and security, - device identifiers, - push tokens for sending push notifications, - technologies to remember user settings and consent status. Session cookies are deleted after closing the browser, while persistent cookies remain stored for a certain period of time or until you manually delete them.

Ponnect uses cookies and similar technologies for the following purposes: - enabling the basic functionality of the platform, - account security and protection against misuse, - remembering your choices and settings, - analysis of the use of the platform and improvement of the user experience, - sending and managing push notifications in mobile applications, - measuring the success of promotional and marketing activities, when there is an appropriate legal basis for this.

These cookies and identifiers are necessary for Ponnect to work properly. They are used, for example, for: - user registration and application, - maintaining an active session, - protection against unauthorized requests and abuses, - remembering the consent status for cookies, - basic functioning of forms, reservations and user interface. Without these technologies Ponnect cannot function properly and safely. **Legal basis:** legitimate interest in the safe and functional provision of the service, i.e. the necessity for the provision of the service you requested.

Analytical cookies and similar technologies are used for Ponnect to understand how users use the platform and so that it can improve content, navigation, performance and scheduling flow. For example, these tools can measure: - number of visits and active users, - which pages, screens or functions are used most often, - how long users stay on certain parts of the platform, - where there is an interruption in the registration or appointment process, - technical bugs and performance issues. Whenever possible, this data is processed in aggregated, pseudonymized or statistical form. **Legal basis:** your consent, when required by law.

Marketing cookies and identifiers may be used to: - display of promotional messages and ads on other platforms, - measuring the success of campaigns, - distinguishing between new and existing users, - displaying more relevant promotional content based on interests or previous interactions with the Ponnect platform. These technologies are used only when there is an appropriate consent or other legal basis for this. **Legal basis:** your consent, when required by law.

Ponnect uses push notifications in mobile applications. In this framework, push tokens and associated technical device identifiers are processed so that the application can send you relevant notifications. Push notifications may include, for example: - booking confirmation, - appointment reminder, - information about changing or canceling an appointment, - service and safety notices, - promotional notices, when there is appropriate consent. The push token itself serves to technically direct notifications to the device. Depending on the implementation, it may be linked to your user account or device. The user can manage push notifications through the settings of the device's operating system and, when available, through the settings within the application itself. **Legal basis:** service execution for service and transaction notifications; consent to promotional push messages, when such consent is required.

Depending on the specific technical implementation, Ponnect may use tools and technologies such as: - technical cookies for session and security, - website and app analytics tools, - SDK tools for mobile applications, - tools for sending push notifications, - tools for measuring the success of campaigns and attribution of installs/app events. When Ponnect uses the services of third parties for analytics, marketing, delivery of notifications or technical infrastructure, additional information about data processing may also be available in the policies of those service providers.

Ponnect engages third parties who provide services related to hosting, analytics, delivery of push notifications, system security, communication with users and marketing activities on its behalf. Such third parties may process certain technical data as processors or, where applicable, as independent processors in accordance with their own privacy rules and policies. For full transparency, Ponnect publishes and updates a list of the specific tools and service providers it uses when necessary.

When you first visit the Ponnect website, you are presented with a banner or cookie settings center that allows you to: - accept everything, - refuse all optional categories, - customize your selection by category. You can subsequently change your choice through the cookie management option, if available on the site or within the platform. In addition, most Internet browsers allow you to delete existing cookies, block all or certain categories of cookies, or set additional restrictions on third-party cookies. If you disable necessary cookies, parts of the Ponnect platform may not work properly. For the mobile application, management of similar technologies and push notifications is also done through: - device operating system settings, - application permissions, - settings within the Ponnect application, when available.

The storage period of cookies and similar technologies depends on their purpose and technical nature. - Session cookies are generally deleted after closing the browser or ending the session. - Persistent cookies can remain stored until the expiration of a predetermined period or until the user deletes them. - Push tokens and related technical identifiers are stored for as long as necessary for the functionality of notifications, system security, fulfillment of the purpose for which they were collected or until the appropriate permissions are withdrawn, when applicable. More detailed information about the retention periods of data related to the user account and communication is available in the Privacy Policy of the Ponnect platform.

As Ponnect develops new functionality, including additional analytics tools, enhanced marketing tools, online payments, new communication channels and advanced mobile application features, it may be necessary to introduce additional cookies, SDK tools, identifiers or other similar technologies. In such cases, Ponnect will update this Cookie Policy and, when required by law, request new or additional consent before activating the corresponding optional technologies.

Ponnect reserves the right to periodically change this Cookie Policy to align with platform development, technical implementation changes, changes in application functionality, including push notifications, or due to regulatory changes. An updated version will be published with a new last modified date. If the changes are significant, users will be additionally notified via the website, application, e-mail or other appropriate communication channel.

If you have any questions regarding the use of cookies, similar technologies or push notifications on the Ponnect platform, you can contact us via the following e-mail address: **E-mail:** [[email protected]](mailto:[email protected]) **Subject:** Cookies and Privacy Ponnect endeavors to respond to inquiries within a reasonable time.